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  • FAQ

    General Questions:

    How easy is the arcade to setup?

    So easy! :

    • It’s not a kit.
    • It comes fully assembled and configured with buttons and coin door.
    • The monitors are connected.
    • All electronics are connected.
    • The bezel painted to match the color scheme of the arcade.
    • The monitor glass frame that matches the monitor.
    • Everything is tested for quality assurance.
    • Everything is fully operational.

    Do the games play just like the originals?

    The answer to that question is yes! The titles are emulated meaning that the games use the original arcade’s exact same coding. The games have all the same levels and characters like the original game. If a console emulator is used, there will be some slight differences because it is not the original control system. We can include connections to use original game pads and even original consoles to switch between PC and console. Your original controls can be used with the PC if they are USB controls. We can also include the actual console so you can use your original games.

    Can you pre-install my favorite game?

    Games are available for free download from historical archives. We do not sell games. You can always add additional games to your arcade. When you buy our units, we offer free 90-day tech support, which you can use to help you set up your games.

    What happens if my games stop working?

    In order to provide the best services, our Custom Gaming Creations include their own software, which allows us to remotely troubleshoot your gaming system once we are given your permission.

    What if I have limited space for an arcade?

    Not a problem! We can custom design cabinets to fit in your space. Send us an inquiry with your space constraints and we can design a Custom Creation.
    Questions about our Arcades:

    What are the choices I have with artwork?

    We offer two choices for artwork. Your first option is to choose your own artwork from images available online, and we can order and provide installation of your chosen artwork. The second option is having your artwork customized by us, which we will design and print for you.

    • You can choose your own art work from available images online
    • We can do installation of existing artwork
    • You can customize your artwork
    • We can design and print

    Can you customize my arcade?

    Helloo… We are called CUSTOM Gaming Creations.

    Can I customize the button layout?

    Yes, the button configuration is fully programmable and customizable and can even have different settings for particular games. The button layout can be fully customized since everything is precision CNC cut.

    How can I find more games (called MAME ROMs) to add to my arcade?

    We have listed some links with further information on the historical archives and downloads below:

    http://arstechnica.com/gaming/2014/11/internet-archive-offers-900-classic-arcade-games-for-browser-based-play/

    https://archive.org/details/historicalsoftware

    https://archive.org/search.php?query=collection%3Amessmame&sort=-publicdatez

    What are MAME ROMS?

    ROMs are arcade games for MAME. These files contain the exact same programming code downloaded from the original arcade.

    Can I play non-MAME games on my Arcade?

    It is after all a PC, so as long as it meets the minimum requirements of a game you can put it on there and play. Let us know which games you are interested and we will check for you. When a console emulator is used, there will be some slight differences because it is not the original control system. We can include connections to use original game pads and even original consoles to switch between PC and console. Your original controls can be used with the PC if they are USB controls. We can also include the actual console so you can use your original games. Check out our simulators for driving games, flying games, and other simulation games also transformers, which allow you to enjoy the best of both worlds.

    Simulator link

    Shipping and ordering questions:

    What is the difference between the standard and upgraded computer system for my arcade?

    As this is a Custom Gaming Creation, we offer two types of computer systems depending on what exactly you are looking for: the standard computer system and the upgraded computer system. The standard computer system is capable of supporting all classic arcade games and older console games. The upgraded computer system comes with a larger hard drive, more RAM, and a better video card. It is required for newer consoles, PC games, and simulations.

    How much will shipping cost?

    Normally freight delivery is $200-300, however we offer free delivery and installation to our local customers in Southern California. Contact us with your address for an estimate.

    Please allow 3-5 weeks for manufacturing and delivery.

    FAQ-s for each upgrade:

    Can I get an upgraded sound system?

    We offer Upgrade to 2.1 channel sound system with higher wattage stereo speakers along with the addition of a subwoofer.

    What is the benefit of a getting a higher performance computer?

    The upgraded computer system comes with an upgraded Processor, RAM, and video card. It is capable of games requiring more advanced hardware i.e. simulators, PC games, emulators etc.

    What happens when I order a larger screen?

    When ordering a larger screen for the ultimate gaming experience, a larger cabinet design is required.

    What is so special about LED buttons and LED trackball?

    These buttons and trackball light up with LED lighting creating an enhanced virtual effect.

    What exactly is Decorative LED lighting and Sound Activated LED lighting?

    Decorative LED lighting is LED strip lighting on cabinet exterior and underneath the control panel to add glowing effects. Whereas, Sound Activated LED lighting is Decorative LED lighting with sound reactivity responses to game music and sound effects.

    What is the benefit of getting plexi-glass control panel cover?

    The plexi-glass control panel cover protects the control panel from liquid spills, scratches, and other damage from extended use.

    Is a keyboard and mouse drawer necessary?

    If you are someone who likes to keep your space organized than the keyboard and mouse drawer are definitely a must. It is an additional slideout drawer to store your keyboard, mouse, other controllers, and any other items.

    How does the coin door work?

    We provide a full functioning coin door that lights up and accepts quarters for game credits to give your Custom Gaming Creation that old classic feel.

    What if I would like custom artwork on my arcade?

    Artwork an be artwork sent personally or designed by our staff. (If artwork is not requested our standard artwork will be included at no additional cost)

    Are there any other upgrades I can request?

    If you have any ideas that we haven’t suggested, please feel free to inquire about them. We are Custom Gaming Creations! We can create anything!